Policies


Privacy

We respect and are committed to protecting your privacy. We may collect personally identifiable information when you visit our site. We also automatically receive and record information on our server logs from your browser including your IP address, cookie information and the page(s) you visited. We will not sell your personally identifiable information to anyone.

The following outlines our privacy policy.

Before or at the time of collecting personal information, we will identify the purposes for which information is being collected.

We will collect and use of personal information solely with the objective of fulfilling those purposes specified by us and for other compatible purposes, unless we obtain the consent of the individual concerned or as required by law.

We will only retain personal information as long as necessary for the fulfillment of those purposes.

We will collect personal information by lawful and fair means and, where appropriate, with the knowledge or consent of the individual concerned.

Personal data should be relevant to the purposes for which it is to be used, and, to the extent necessary for those purposes, should be accurate, complete, and up-to-date.

We will protect personal information by reasonable security safeguards against loss or theft, as well as unauthorized access, disclosure, copying, use or modification.

We will make readily available to customers information about our policies and practices relating to the management of personal information.

We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained.

 

Security

Your payment and personal information is always safe. Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read over the internet.

 

Returns

If you're not completely satisfied with your purchase, we will gladly offer you an exchange or refund of the merchandise price within 15 days of receipt of product. Merchandise must not be damaged or altered and in its original packing. Please note that you are responsible for all return shipping charges, except in instances where the item you received is incorrect, or damaged. If you received an item which you did not order, or if you received an item which is damaged, we ask that you please contact our Customer Service Department (855.419.4657) prior to sending the item back, so that we can provide you with expedited service on your replacement order. Exceptions may apply; all Sale items are nonrefundable.

 

Shipping

Purchases are shipped via Ground Parcel Service to arrive within five to seven business days of receipt of the order. In the event of a delay, we will notify you by email. Because our products ship from both New York and Texas, it is possible that items ordered together may not arrive together.  You will not be charged for multiple shipments.  At this time, we ship only to the USA. Unfortunately, we do not ship to P.O. or APO Boxes. 

 

Terms

By accessing this web site, you are agreeing to be bound by these website Terms and Conditions of Use, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this web site are protected by applicable copyright and trademark law.